Measure What Matters

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Measure What Matters

Measure What Matters: Using Key Predictive Indicators (KPIs) by Baker
English | 14 Sept. 2006 | ISBN: 0471752940 | 372 Pages | PDF | 1 MB

Measure What Matters to Customers reveals how to capitalize on Key Predictive Indicators (KPIs), the innovative measures that define the success of your enterprise as your customers do.

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